Price, Bill, 1950- Your customer rules! : delivering the Me2B experiences that today's customers demand / Bill Price, David Jaffe. - First edition. - 1 online resource (269 pages) : illustrations Includes bibliographical references and index. ISBN: 9781118954812 (e-book) Subjects--Topical Terms: Customer relations.Customer services.Consumer satisfaction. Index Terms--Genre/Form: Electronic books. LC Class. No.: HF5415.5 / .P68 2015eb Dewey Class. No.: 658.8/12