TY - BOOK AU - Hall,Michael G. ED - BCS, The Chartered Institute for IT, TI - Problem management: an implementation guide for the real world AV - HD30.29 .H355 2014eb U1 - 658.403 23 PY - 2014/// CY - Wiltshire, England PB - BCS The Chartered Institute for IT KW - Problem solving KW - Economic aspects KW - Electronic books N1 - Includes bibliographical references and index UR - http://site.ebrary.com/lib/daystar/Doc?id=10993970 ER -