TY  - BOOK
AU  - Berkovi,Jack
TI  - Effective client management in professional services: how to build successful client relationships 
AV  - HF5415.5 .B465 2014eb
U1  - 658.8/12 23
PY  - 2014///
CY  - Surrey, England, Burlington, Vermont
PB  - Gower Publishing Limited, Gower Publishing Company
KW  - Customer services
KW  - Service industries
KW  - Marketing
KW  - Professions
KW  - Electronic books
N1  - Includes bibliographical references and index
UR  - http://site.ebrary.com/lib/daystar/Doc?id=11000937
ER  -