Value proposition design :  how to create products and services customers want : get started with; / 
Alex Osterwalder [and three others] ; designed by Trish Papadakos. 
 - 1 online resource (323 pages) :  illustrations (some color) 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9781118968079 (e-book) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services--Management.<br/>Quality control.<br/>Production management--Quality control.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .V358 2014eb 
<br/><br/><label>Dewey Class. No.: </label>658.4012