The wallet allocation rule : winning the battle for share / Timothy L. Keiningham [and three others]. - 1 online resource (241 pages) : illustrations

Includes index.

9781119037309 (e-book) 9781119037286 (e-book)


Customer loyalty.
Customer relations--Management.
Consumer behavior.


Electronic books.

HF5415.525 / .W355 2015eb

658.8/342