TY  - BOOK
AU  - Murphy,Sarah Anne
TI  - The quality infrastructure: measuring, analyzing, and improving library services 
AV  - Z675.U5 .Q35 2014eb
U1  - 025.5/87 23
PY  - 2014///
CY  - Chicago, [Illinois]
PB  - American Library Association
KW  - Academic libraries
KW  - United States
KW  - Evaluation
KW  - Case studies
KW  - Research libraries
KW  - Public services (Libraries)
KW  - Libraries
KW  - Quality control
KW  - Library administration
KW  - Canada
KW  - Electronic books
N1  - Includes index
UR  - http://site.ebrary.com/lib/daystar/Doc?id=11090866
ER  -