Putting citizens first : engagement in policy and service delivery for the 21st century - Lindquist, Evert A.; Vincent, Sam; Wanna, John (Canberra : ANU E Press, 2013)
Description based on online resource; title from PDF title page (ebrary, viewed July 19, 2016).
Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Keywords: Public administration -- Citizen participation; Public administration -- Technological innovations; Electronic books