Doellgast, Virginia Lee,  1976- <br/><br/>
Disintegrating democracy at work  labor unions and the future of good jobs in the service economy /  [electronic resource] : 
Virginia Doellgast. 
 - Ithaca :  ILR Press,  2012. 
 - xviii, 248 p. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2011. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
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<br/><br/><label>Subjects--Topical Terms: </label><br/>Call centers--United States.<br/>Call centers--Germany.<br/>Telecommunication--Employees--Labor unions--United States.<br/>Telecommunication--Employees--Labor unions--Germany.<br/>Service industries workers--Labor unions--United States.<br/>Service industries workers--Labor unions--Germany.<br/>Industrial management--Employee participation--United States.<br/>Industrial management--Employee participation--Germany.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HE8789.U6  / D64 2012eb 
<br/><br/><label>Dewey Class. No.: </label>331.88/11000943