TY  - BOOK
AU  - Doellgast,Virginia Lee
ED  - ebrary, Inc.
TI  - Disintegrating democracy at work: labor unions and the future of good jobs in the service economy 
AV  - HE8789.U6 D64 2012eb
U1  - 331.88/11000943 23
PY  - 2012///
CY  - Ithaca
PB  - ILR Press
KW  - Call centers
KW  - United States
KW  - Germany
KW  - Telecommunication
KW  - Employees
KW  - Labor unions
KW  - Service industries workers
KW  - Industrial management
KW  - Employee participation
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2011; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/daystar/Doc?id=10533661
ER  -