TY - BOOK AU - Wind,Yoram AU - Hays,Catharine TI - Beyond advertising: creating value through all customer touchpoints AV - HF5823 .W546 2015eb U1 - 659.1 23 PY - 2016/// CY - Hoboken, New Jersey PB - Wiley KW - Advertising KW - Communication in marketing KW - Customer relations KW - Electronic books N1 - Includes bibliographical references and index UR - http://site.ebrary.com/lib/daystar/Doc?id=11202661 ER -