Austin, Erica Weintraub. Strategic public relations management : planning and managing effective communication programs / by Erica Weintraub Austin and Bruce E. Pinkleton. - New Jersey : LEA, c2001. - xiv, 399 p. - LEA's communication series . Includes bibliographical references and index. ISBN: 0805831606 Subjects--Topical Terms: Public relations--Management. LC Class. No.: HD59 / .A97