TY  - BOOK
AU  - Pidd,Michael
ED  - ebrary, Inc.
TI  - Measuring the performance of public services: principles and practice 
AV  - JF1351 .P53 2012eb
U1  - 352.3/75 23
PY  - 2012///
CY  - Cambridge, New York
PB  - Cambridge University Press
KW  - Public administration
KW  - Management
KW  - Evaluation
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2011; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/daystar/Doc?id=10539367
ER  -