TY - BOOK AU - Rosing,Mark Von AU - Scheer,August-Wilhelm AU - Scheel,Henrik Von TI - The complete business process handbook: body of knowledge from process modeling to bpm AV - TS156.8 .R675 2015eb U1 - 658.5 23 PY - 2015/// CY - Waltham, Massachusetts PB - Morgan Kaufmann KW - Process control KW - Management information systems KW - Electronic books N1 - Includes index UR - http://site.ebrary.com/lib/daystar/Doc?id=10999427 ER -