TY  - BOOK
AU  - Alegre,Helena
TI  - Performance indicators for water supply services
T2  - Manual of Best Practice
AV  - TD345 .P474 2017eb
U1  - 354.366 23
PY  - 2017///
CY  - London, England
PB  - IWA Publishing
KW  - Water-supply
KW  - Evaluation
KW  - Water utilities
KW  - Customer services
KW  - Standards
KW  - Electronic books
N1  - At head of title: Benchmarking and Performance Assessment Specialist Group
UR  - http://site.ebrary.com/lib/daystar/Doc?id=11298149
ER  -