Busolo, James M. <br/><br/>
Evaluating customer satisfaction in the use of social media for customer service:  a case of Safaricom Limited / 
James M. Busolo 
 - Nairobi  Daystar University  2019 
 - xi, 109 p.  ill. 
<br/><br/>Includes bibliographical references 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Internet marketing<br/>Social media<br/>Branding (Marketing)