Hybels, Saundra. <br/><br/>
Communicating effectively / 
by. Saundra Hybels. 
 - 4th ed. 
 - NEw York :  McGraw-Hill,  c1995. 
 - xxi, 485 p. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>1995 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Oral communication.
<br/><br/><label>LC Class. No.: </label>P95  / .H9