Mbau, Miriam Wanjiku <br/><br/>
The role of internal branding in improving customer service delivery :  a case study of Kenya Power / 
Miriam Wanjiku Mbau 
 - Nairobi :  Daystar University,  2020. 
 - xii, 119 p  ill 
<br/><br/> A thesis presented to the School of Communication of Daystar University Nairobi, Kenya in partial fulfilment of the requirements for the degree of Master of Arts in Communication 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Branding (Marketing)<br/>Consumer preferences<br/>Customer relations 
<br/><br/><label>LC Class. No.: </label>HD69.M33 2020