TY - BOOK AU - Manyasa, Mavis Eleanor TI - Assessment of social media usage on corporate reputation during a crisis: a case of 2017/2018 strike at Daystar University AV - HM742.M36 2020 PY - 2020/// CY - Nairobi PB - Daystar University KW - Social media KW - Influence N1 - A thesis presented to the School of Communication Daystar University Nairobi, Kenya In partial fulfillment of the requirements for the degree of Master of Arts in Communication ER -