TY - BOOK AU - Nyagudi, Calvin Steve TI - An assessment of the crisis response strategies employed by Silverstone airline in managing its corporate reputation AV - HD59.2.N93 2021 PY - 2021/// CY - Nairobi PB - Daystar University KW - Business communication KW - Corporate image KW - Crisis management N1 - A thesis presented to the School of Communication Daystar University Nairobi, Kenya In partial fulfilment of the requirements for the degree of Master of Arts in Communication ER -