TY  - BOOK
AU  - Kaplan Thaler,Linda
AU  - Koval,Robin
TI  - The power of small: why little things make all the difference 
SN  - 9780385526555
AV  - BJ1533.T43 2009 
PY  - 2009///
CY  - New York
PB  - Broadway Books
KW  - Kindness
KW  - Success
KW  - Psychological aspects
N1  - Includes index; Introduction -- Small truths -- Make small talk -- Go the extra inch -- Watch your cues and clues -- When little mistakes spell disaster -- Make it big by thinking small -- Small changes the world
ER  -