TY  - BOOK
AU  - Schonberger,Richard
TI  - Building a chain of customers: linking business functions to create the world class company 
SN  - 0029279917 :
AV  - HD58.9HD58.9 .S36 1990.S36
U1  - 658.8 20
PY  - 1990///
CY  - New York, London
PB  - Free Press, Collier Macmillan Publishers
KW  - Industrial management
KW  - Organizational effectiveness
N1  - Includes bibliographical references and index
UR  - http://www.loc.gov/catdir/description/simon032/89077552.html
ER  -