TY - BOOK AU - Omollo, Maureen Achieng TI - Influence of crisis response strategies on corporate reputation: a case study of kenya power and lightning company on twitter AV - HD49.K4A24 2023 PY - 2023/// CY - Nairobi PB - Daystar University KW - crisis response KW - corporate reputation N1 - A thesis presented to the School of Communication of Daystar University Nairobi, Kenya in partial fulfillment of the requirements for the degree of Master of Arts in Communication ER -