Poll, Roswitha. <br/><br/>
Measuring quality  performance measurement in libraries /  [electronic resource] : 
Roswitha Poll, Peter te Boekhorst. 
 - 2nd rev. ed. 
 - Munchen :  K.G. Saur,  2007. 
 - 269 p. :  ill. 
 - IFLA publications,  127  0344-6891 ; .
 - IFLA publications ;  127. .
<br/><br/>Includes bibliographical references (p. 263-267). 
<br/><br/><label>ISBN: </label>9783598440281 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Academic libraries--Evaluation.<br/>Public libraries--Evaluation.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>Z675.U5  / P78 2007 
<br/><br/><label>Dewey Class. No.: </label>027.7