Menschner, Philipp, <br/><br/>
A service engineering method for knowledge-intense person-oriented services / 
Philipp Menschner. 
 - 1 online resource (296 pages) :  illustration, tables. 
 - Research on IT/Service/Innovation/Collaboration ;  Volume 4 .
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>9783862197958 (e-book) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer service industry.<br/>Computer industry--Customer services.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HD9696.67.A2  / .M467 2015 
<br/><br/><label>Dewey Class. No.: </label>004.0687