TY - BOOK AU - Bitzer,Philipp TI - Design principles for the productive delivery of blended learning services: the case of standard software-trainings in Germany T2 - Research on IT, Service, Innovation, Collaboration AV - QA76.758 .B589 2016 U1 - 005.1 23 PY - 2016/// CY - Kassel, [Germany] PB - kassel university press KW - Software engineering KW - Germany KW - Expert systems (Computer science) KW - Electronic books N1 - Includes bibliographical references at the end of each chapters UR - http://ebookcentral.proquest.com/lib/daystar-ebooks/detail.action?docID=4455544 ER -