TY  - BOOK
AU  - Guaspari,John
TI  - I Know it when I see it: a modern fable about quality 
SN  - 0814457878
AV  - HD 38 .G766
PY  - 1985///
CY  - New York
PB  - Amacom
KW  - Industrial management
KW  - Miscellanea
KW  - Quality control
ER  -