TY  - BOOK
AU  - Schonberger,Richard J.
AU  - Knod,Edward M.
TI  - Instructor's manual to accompany operations management: serving the customer 
SN  - 0256063095
AV  - TS155 .S3
PY  - 1988///
CY  - Texas
PB  - Business publications
KW  - Production management
ER  -