TY  - BOOK
TI  - Operations and process management: principles and practice for strategic impact 
SN  - 0273684268 :
AV  - TS183 .O64
PY  - 2006///
CY  - Harlow, England
PB  - Prentice Hall
KW  - Manufacturing processes
KW  - Process control
N1  - Includes bibliographical references and index
ER  -