Timm, Paul R. <br/><br/>
50 ways to keep your customers :  "and get new ones" /  [videorecording] 
Paul R. Timm 
 - Illonois, Chicago :  Jack Wilson and Associates,  c1992 
 - 1 Videodisk (60 mins) :  sd. ;  4 3/4 in +  1 booklet-(50 ways to win new customers), 1 Audio CD of 60mins. 
 - 60 mins 
 - In an instant training series .
<br/><br/> Paul shows how to turn angry customers  into lifelong clients. 
<br/><br/><br/>DVD. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer satisfaction.<br/>Customer services.
<br/><br/><label>LC Class. No.: </label>HF5415.5   / .T76