TY  - BOOK
AU  - Coleman,Peter T.
AU  - Deutsch,Morton
AU  - Marcus,Eric C.
TI  - The handbook of conflict resolution: theory and practice 
SN  - 0787980580 :
AV  - HM126 .H35
PY  - 2006///
CY  - San Francisco, CA
PB  - Jossey-Bass
KW  - Conflict management
N1  - Includes bibliographical references and index
ER  -