TY  - BOOK
AU  - Taylor,Shirley
TI  - Communication for business: a practical approach 
SN  - 0273687654 :
AV  - HF5718 .T38
PY  - 2005///
CY  - Harlow, England
PB  - Pearson Education
KW  - Business communication
N1  - Includes bibliographical references and index
ER  -