TY  - BOOK
AU  - Hill,Arthur V.
AU  - Hill,Arthur V.
TI  - The encyclopedia of operations management: a field manual and encyclopedic glossary of operations management terms and concepts 
SN  - 0979310522 :
AV  - HD30.15 .H655
PY  - 2010///
CY  - Eden Prairie, MN
PB  - Clamshell Beach Press
KW  - Production management
N1  - Includes bibliographical references and index
ER  -