TY - BOOK AU - Anthonissen,Peter Frans TI - Crisis communication: practical PR strategies for reputation management and company survival SN - 9780749454005 AV - HD49HD49HD49HD49HD49HD49HD49 .C738 2008.C738.C738.C738.C738.C738.C738 U1 - 659.2 22 PY - 2008/// CY - London, Philadelphia PB - Kogan Page KW - Corporations KW - Public relations KW - Crisis management N1 - Includes bibliographical references (p. [217]) and index ER -