TY  - BOOK
AU  - Zaremba,Alan Jay
TI  - Crisis communication: theory and practice 
SN  - 9780765620524 :
AV  - HD30.3 .Z3694
PY  - 2010///
CY  - New york
PB  - M.E. Sharpe
KW  - Communication in organizations
KW  - Crisis managment
N1  - Includes bibliographical references and index
ER  -