TY - BOOK AU - Toma, Elizabeth Ndanu. TI - Effects of performance contracting on service delivery in the Kenyan public sector: a case study of Teachers Service Commission Secretariat AV - HF5549 .T66 PY - 2013/// CY - Nairobi, Kenya PB - Daystar University KW - Contracting out KW - Performance contracting N1 - A thesis presented to the School of Business and Economics of Daystar University Nairobi, Kenya in partial fulfillment of the requirements for the degree of Master of Business Administration in Strategic Management ER -