Ng'ang'a, Michael Wachira. <br/><br/>
The role of ISO9001-2000 (TQM) implementation on a student academic satisfaction :  the case of Premier Academy / 
Michael Wachira Ng'ang'a. 
 - Nairobi, Kenya :  Daystar University,  2013. 
 - xi, 118 p ;   cm. 
<br/><br/> A thesis presented to the School of Business and Economics of Daystar University Nairobi, Kenya in partial fulfillment of the requirements for the degree of Master of Business Administration in Strategic Management. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management.<br/>Organizational effectiveness.
<br/><br/><label>LC Class. No.: </label>HD58.8  / .N55