TY - BOOK AU - Nguyo, Esther. TI - Assessing the critical success factors for the establishment of new branches in KCB: a case study of the Nairobi Region AV - HD31 .N58 PY - 2013/// CY - Nairobi, Kenya PB - Daystar University KW - Management KW - Organizanational expansion N1 - A thesis presented to the School of Business and Economics of Daystar University Nairobi, Kenya in partial fulfillment of the requirements for the degree of Master of Business Administration in Strategic Management ER -