TY - BOOK AU - Görgens-Albino,Marelize AU - Kusek,Jody Zall ED - World Bank. TI - Making monitoring and evaluation systems work: a capacity development toolkit SN - 0821381865 (pbk. : alk. paper) AV - JF1525 .P67G86 U1 - 352.3/57091724 22 PY - 2009/// CY - Washington, DC PB - World Bank KW - Government productivity KW - Developing countries KW - Evaluation KW - Performance standards KW - Public administration KW - Total quality management in government N1 - Includes bibliographical references (p. 470-479) and index ER -