Alternative dispute resolution in a nutshell /
Alternative dispute resolution
by Jacqueline M. Nolan-Haley.
- 4th ed.
- St. Paul, MN : West, 2013.
- xxi, 526 p ; 19 cm.
- West nutshell series .
ncludes bibliographical references (pages 15-16) and index.
Introduction -- Negotiation -- Mediation -- Arbitration -- Dispute resolution in the court system -- Hybrid dispute resolution procedures.