TY  - BOOK
AU  - Bounds,Gregory M.
AU  - Dobbins,Gregory H.
TI  - Management: a total quality perspective 
SN  - 0538843446
AV  - HD 62.15 .B68
PY  - 1995///
CY  - Cincinnati
PB  - South-Western
KW  - Total quality management
KW  - management
ER  -