Nyabeta, Nyangweso Eucabeth.

Assessment on the effects of ISO 9001 : 2008 certification in enhancing service delivery in Kenyan parastatals / Nyangweso Eucabeth Nyabeta. - Nairobi : Daystar, 2016. - xii, 96 p : ill ; cm.


ISO 9001 Standard.
Quality control--Standards.

TS156 / .K4N93