Arusei, Jeremiah K. <br/><br/>
Implications of strategic management practices in enhancing service delivery :  the case of KCB / 
by Jeremiah K. Arusei. 
 - Nairobi :  Daystar University,  2012. 
 - xii, 87 p :  ill ;   cm. 
<br/><br/> A thesis presented to the School of Business and Economics of Daystar University, Kenya in partial fulfillment of the requirements for the degree of Master of Business Administration in Strategic Management. 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness.<br/>Strategic planning.
<br/><br/><label>LC Class. No.: </label>HD30.28  / .K4A78