TY  - BOOK
AU  - Arusei, Jeremiah K.
TI  - Implications of strategic management practices in enhancing service delivery: the case of KCB 
AV  - HD30.28 .K4A78
PY  - 2012///
CY  - Nairobi
PB  - Daystar University
KW  - Organizational effectiveness
KW  - Strategic planning
N1  - A thesis presented to the School of Business and Economics of Daystar University, Kenya in partial fulfillment of the requirements for the degree of Master of Business Administration in Strategic Management; Includes bibliographical references
ER  -