TY - BOOK AU - Ochich, Matilda Atieno. TI - The use of social media risk and crisis communication: a case of Westgate shopping mall terror attack AV - HD49.3 .K4O24 PY - 2016/// CY - Nairobi PB - Daystar University KW - Communication in crisis KW - Public relations N1 - A thesis presented to the School of Communication, Language and Performing Arts of Daystar University Nairobi, Kenya ER -