TY - BOOK AU - Cialdini,Robert B. TI - Influence: science and practice SN - 0205609994 : AV - BF774 .C53 PY - 2001/// CY - Boston PB - Pearson KW - Compliance KW - Influence (Psychology) KW - Persuasion (psychology) N1 - Includes bibliographical references and index ER -