Dealing with conflict and confrontation : how to keep your cool,stand your ground, and reach a positive solution / [videorecording]
- United State : Careertrack, 2008.
- 1 Videodisc : sd,col ; 43/3 in + one booklet (dealing with conflict and confrontation) ISBN 1933328461.
this audio program shows hoew to learn psychological sound techniques proven to work on a varierty of conflicts. even in situations charged with potentially destructive behaviour, such as temper tantrums,tensions,anxiety and fear, one-upmanship, and flat-out lying. discs #1 and #2.