TY - DATA ED - The Corporate campus. TI - Dealing with conflict and confrontation: how to keep your cool,stand your ground, and reach a positive solution AV - HD42 .D43 PY - 2008/// CY - United State PB - Careertrack KW - Conflict (Psychology) KW - Conflict management KW - Interpersonal conflict N2 - this audio program shows hoew to learn psychological sound techniques proven to work on a varierty of conflicts. even in situations charged with potentially destructive behaviour, such as temper tantrums,tensions,anxiety and fear, one-upmanship, and flat-out lying ER -