Roebuck, Deborah Britt. <br/><br/>
Improving business communication skills / 
by Deborah Britt Roebuck. 
 - 4th ed. 
 - Upper Saddle, New Jersey :  Pearson Education,  c2005. 
 - xv, 462 p. :  ill. 
<br/><br/> CD-ROM included. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0131184598 :  Ksh.4,637.20 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.