TY  - BOOK
AU  - Coombs,W.Timothy
TI  - Ongoing crisis communication: Planning, managing, and responding 
SN  - 9781412983105 :
PY  - 2012///
CY  - London
PB  - SAGE
KW  - Communication in management
KW  - Crisis management
N1  - Includes bibliographical references and index
ER  -