Grigoroudis, Evangelos. <br/><br/>
Customer Satisfaction Evaluation  Methods for Measuring and Implementing Service Quality /  [electronic resource] : 
by Evangelos Grigoroudis, Yannis Siskos. 
 - Boston, MA :  Springer US,  2010. 
 -  digital. 
 - International Series in Operations Research & Management Science,  139  0884-8289 ; .
 - International Series in Operations Research & Management Science,  139 .
<br/><br/><label>ISBN: </label>9781441916402 
<br/><br/><label>Standard No.: </label>10.1007/978-1-4419-1640-2  doi 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Economics.<br/>Operations research.<br/>Economics/Management Science.<br/>Business/Management Science, general.<br/>Operations Research/Decision Theory.<br/>Operations Research, Mathematical Programming.
<br/><br/><label>LC Class. No.: </label>HD28-70  HF4999.2-6182 
<br/><br/><label>Dewey Class. No.: </label>650